1. Collected Information


1.1. We collect personal information when you fill out forms or interact with us.


1.2. Automatically, we gather non-personal data such as IP addresses and browsing preferences through cookies.


2. Use of Information


2.1. We use your personal information to provide services, respond to inquiries, and send communications related to Santo Aleixo Island.


2.2. You can choose not to receive communications at any time.


3. Sharing of Information



3.1. We do not sell or rent your personal information.


3.2. We share information with business partners only when necessary.


4. Information Protection


​4.1. We have implemented appropriate security measures.


4.2. We do not guarantee absolute online security; you should maintain the confidentiality of your credentials.


5. Policy Changes


5.1. We reserve the right to update this policy; please review it periodically.


If you have questions or wish to update your personal information, please contact us.


1. Intellectual Property


All content on our website is the property of Santo Aleixo Island or our partners, protected by copyrights and intellectual property laws. Copying or using any content without written permission is prohibited.


2. Website Usage


You agree to use our website appropriately and respectfully, avoiding illegal, harmful, defamatory, obscene, or offensive activities. Do not interfere with the website's operation or attempt to access unauthorized information.


3. Accuracy of Information


While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or timeliness of all information. The content is for informational purposes only and does not constitute advice or warranty.


4. Reservations and Services


By making reservations through our partner agency, you agree to comply with their reservation and cancellation policies. We are not responsible for disputes, damages, losses, or inconveniences resulting from such reservations.


5. External Links


Our links to third-party websites are provided for your convenience and do not imply our endorsement or responsibility for the content of those sites. We recommend reviewing their terms and conditions before using them.


6. Limitation of Liability


We are not liable for direct, indirect, incidental, consequential, or other damages arising from the use or inability to use the website, including data loss or business damage.


7. Changes to Terms and Conditions


We reserve the right to modify these terms at any time without prior notice. We recommend periodically reviewing this page for updates.


1. Cookies and Tracking Technologies


We use cookies and other tracking technologies, such as web beacons and pixels, to enhance your experience on our website.


2. Types of Cookies


2.1. Strictly Necessary Cookies: Essential for proper navigation and access to secure areas of the site.


2.2. Performance Cookies: Collect information about how you use our site to enhance its functionality.


2.3. Functionality Cookies: Remember your preferences for a personalized experience.


3. Cookie Control


3.1. You can accept or reject cookies in your browser settings.


3.2. Rejecting cookies may affect the website's functionality.


4. Third-Party Cookies


4.1. Our website may allow third-party cookies, such as analytics services or social media platforms, subject to the privacy policies of these third parties.


5. Changes to the Cookie Policy


5.1. We reserve the right to update this Cookie Policy. Please review periodically to stay informed of any changes."


Cancellation

1. Cancellation by the Visitor


1.1. To request the cancellation of your reservation, you must do so at least 48 hours prior to the tour date. Cancellations within this period will entitle you to a refund, with any administrative fees deducted.


1.2. Cancellations made less than 48 hours before the tour date will be refunded only at 50% of the value.


2. Date Changes


2.1. If you wish to change the date of your visit, please contact us at least 48 hours in advance. We will do our best to accommodate your request.


3. Cancellation by Ilha de Santo Aleixo


3.1. We reserve the right to cancel a tour or service under exceptional circumstances, such as unfavorable weather conditions or technical issues. In such cases, you may choose to reschedule the reservation date or receive a full refund of the amount paid.


4. Refund Process


4.1. To request a refund due to a cancellation, please contact us via email or through our WhatsApp. The timeframes for refunds may vary depending on the payment method and financial institution, but we commit to completing the process within 48 hours.


5. No-Show Policy


5.1. If you fail to appear on the scheduled date and time without prior notice, it will not be possible to process a refund or schedule a new date.


By making a reservation with us, you agree to and accept the terms of our Cancellation Policy. We kindly ask that you read and understand this policy before making your reservation. If you have any questions or wish to request a cancellation, please contact us through the available contact channels.


Effective Date: [09/30/2023]

Disclaimer

1. Introduction


This Purchase and Liability Agreement ("Agreement") establishes the terms and conditions under which you, hereinafter referred to as the 'Customer,' make the purchase of services intermediated by Sand Paradise, hereinafter referred to as the 'Intermediary,' in relation to the crossing to Santo Aleixo Island ('Crossing') and the transfer service ('Transfer') to Santo Aleixo Island. The Intermediary acts as an intermediary in the reservation and purchase of these services, which will be provided by different Service Providing Companies.


2. Service Intermediation


2.1. The Intermediary acts as an intermediary in the reservation and purchase of Crossing and Transfer Services intermediated by different Service Providers.


3. Intermediary's Responsibility


3.1. The Intermediary commits to providing accurate information and facilitating the purchase of Crossing and Transfer Services as requested by the Customer.


3.2. The Intermediary does not assume direct responsibility for the provision of Crossing and Transfer Services, which will be carried out by professionals hired by the specific Service Providers associated with your purchase.


4. Service Providers' Responsibility


4.1. Each Service Provider is solely responsible for ensuring that the Crossing and Transfer Services are provided in accordance with the agreed terms, including dates, times, and safety standards.


5. Acceptance


5.1. By purchasing the Crossing and Transfer Services intermediated by the Intermediary, the Customer acknowledges that they have read, understood, and agreed to the terms and conditions of this Agreement.


6. Changes to the Agreement


6.1. The Intermediary reserves the right to update or modify this Agreement at any time, with adequate prior notice.


7. Contact


​7.1. For additional clarification or questions regarding this Agreement, please contact us at our email address: [contato@santoaleixo.com].


8. Applicable Law


8.1. This Agreement shall be governed and interpreted in accordance with the laws in force at the location of the provision of Crossing and Transfer Services intermediated by the Intermediary.


By purchasing the Crossing and Transfer Services intermediated by the Intermediary, the Customer agrees to comply with this Agreement and acknowledges that the Intermediary acts solely as an intermediary in the transaction, with the primary responsibility for the provision of Crossing and Transfer Services resting with the specific Service Providers associated with your purchase.


Effective Date: [09/30/2023]

Privacy

Information Collected


1.1. We collect personal information, such as name, email address, phone number, and other relevant information when you fill out forms or interact with our website.


1.2. We may also automatically collect non-personal information, such as IP address, browser type, Internet service provider, pages visited, and aggregated demographic data through cookies or similar technologies.


Use of Information


2.1. We use your personal information to provide the requested services, process reservations, respond to inquiries, and provide customer support.


2.2. We may also use your information to send communications related to services offered by Santo Aleixo Island, such as reservation confirmations, updates, and promotions. You can choose not to receive these communications at any time.


Sharing of Information


3.1. We do not sell, rent, or disclose your personal information to third parties except when necessary to provide the requested services or as required by law.


3.2. We may share your information with our business partners and service providers strictly as needed to fulfill the purposes described in this Privacy Policy.


Protection of Information


4.1. We have implemented appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.


4.2. However, we cannot guarantee the absolute security of information transmitted over the internet. You are responsible for maintaining the confidentiality of your login credentials and taking additional security measures if necessary.


Changes to this Policy


5.1. We reserve the right to update or modify this Privacy Policy at any time with proper notification. We recommend that you periodically review this page to stay informed about any changes.


If you have questions about our Privacy Policy or wish to update your personal information, please contact us through the available customer service channels.



Intellectual Property


All content available on our website, including text, images, graphics, logos, videos, and other materials, is the exclusive property of Santo Aleixo Island or its partners. These contents are protected by copyright and other intellectual property laws. It is prohibited to copy, reproduce, distribute, or use any content without prior written authorization.


Website Use


You agree to use our website appropriately and respectfully. It is prohibited to use our website for illegal, harmful, defamatory, obscene, or offensive purposes. Additionally, you agree not to interfere with the operation of the website, engage in any form of hacking, or attempt to gain unauthorized access to information or resources.


Accuracy of Information


We make every effort to provide accurate and up-to-date information on our website. However, we cannot guarantee the accuracy, completeness, or timeliness of all information. The website's content is provided for informational purposes only and does not constitute advice or any type of warranty.


Reservations and Services


Our website offers the option to book tours and services through our partner agency. When making a reservation, you agree to comply with the booking and cancellation policies established by the partner agency. We are not responsible for any disputes, damages, losses, or inconveniences resulting from reservations made through our partner agency.


External Links


Our website may contain links to third-party websites. These links are provided for your convenience and do not imply our endorsement or responsibility for the content of these websites. We recommend that you review the terms and conditions of these websites before using them.


Limitation of Liability


We are not responsible for any direct, indirect, incidental, consequential, or other damages resulting from the use or inability to use our website, including data loss, business interruption, or any other commercial damage.


Changes in Terms and Conditions


We reserve the right to modify or update these Terms and Conditions at any time without prior notice. We recommend that you regularly review this page to stay informed about any changes.

What Are Cookies


1.1. Cookies are small text files that are stored on your device when you visit a website. They contain information about your preferences and browsing activities.


​1.2. In addition to cookies, we also use other tracking technologies such as web beacons and pixels to collect information about the use of our website.


Types of Cookies Used


2.1. Strictly Necessary Cookies: These cookies are essential to enable proper navigation on our website and access to secure features and areas.


​2.2. Performance Cookies: These cookies collect information about how visitors use our website, such as pages visited, time spent on the site, and errors encountered. This information helps us improve the functionality and performance of the site.

2.3. Functionality Cookies: These cookies allow our website to remember your preferences, such as language, region, and customized settings, to provide a more personalized experience.


How to Control Cookies


3.1. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or receive a notice before accepting them.


3.2. Please note that refusing cookies may affect the functionality of the website and your ability to access certain areas or features.


Third-Party Cookies


4.1. Our website may allow third-party cookies, such as analytics services or social media platforms. These third parties have their own privacy and cookie policies over which we have no control. We recommend reviewing the policies of these third parties to understand how they use your data.


​Changes in Cookie Policy


We reserve the right to update or modify this Cookie Policy at any time with proper notification. We recommend that you periodically review this page to stay informed about any changes.



Cancelamento por parte do visitante


1.1. Cancellations made up to 48 hours in advance of the tour date will be refunded, deducting any administrative fees.


1.2. Cancellations made less than 48 hours before the tour date will be refunded only 50% of the amount.


Date Changes


2.1. If you wish to change the date of your visit, please contact us at least 48 hours in advance. We will do our best to accommodate your request.


Cancellation by Santo Aleixo Island


3.1. We reserve the right to cancel a tour or service in exceptional circumstances, such as unfavorable weather conditions or technical problems. In such cases, we will reschedule your reservation date or you will receive a full refund of the amount paid.


Refund Process


4.1. Refunds will be requested via Whatsapp. Refund timelines vary depending on the payment method and financial institution and may take up to 48 hours to be completed.


No-Show Policy


5.1. If you do not show up on the scheduled date and time without prior notice, it will not be possible to issue a refund or reserve a new date.



We ask that you read and understand our Cancellation Policy before making your reservation. By booking with us, you agree to and accept the terms of our Cancellation Policy. If you have any questions or wish to request a cancellation, please contact us through the available customer service channels.

1. Introduction


This Purchase and Liability Agreement ("Agreement") establishes the terms and conditions under which you, hereinafter referred to as the "Customer," make the purchase of services intermediated by [Your Company Name], hereinafter referred to as the "Intermediary," in relation to the crossing to Santo Aleixo Island ("Crossing") and the transfer service ("Transfer") to Santo Aleixo Island. The Intermediary acts as an intermediary in the reservation and purchase of these services, which will be provided by different Service Providers.


2. Service Intermediation


2.1. The Intermediary acts as an intermediary in the reservation and purchase of Crossing and Transfer Services intermediated by different Service Providers.


3. Intermediary's Responsibility


3.1. The Intermediary commits to providing accurate information and facilitating the purchase of Crossing and Transfer Services as requested by the Customer.


3.2. The Intermediary does not assume direct responsibility for the provision of Crossing and Transfer Services, which will be carried out by professionals hired by the specific Service Providers associated with your purchase.


4. Service Providers' Responsibility


4.1. Each Service Provider is solely responsible for ensuring that the Crossing and Transfer Services are provided in accordance with the agreed terms, including dates, times, and safety standards.


5. Acceptance


5.1. By purchasing the Crossing and Transfer Services intermediated by the Intermediary, the Customer acknowledges that they have read, understood, and agreed to the terms and conditions of this Agreement.


6. Changes to the Agreement


6.1. The Intermediary reserves the right to update or modify this Agreement at any time, with adequate prior notice.


7. Contact


7.1. For additional clarifications or questions about this Terms, please contact us at our email [ contato@santoaleixo.com].


8. Applicable Law


8.1. This Agreement shall be governed and interpreted in accordance with the laws in force at the location of the provision of Crossing and Transfer Services intermediated by the Intermediary.


By purchasing the Crossing and Transfer Services intermediated by the Intermediary, the Customer agrees to comply with this Agreement and acknowledges that the Intermediary acts solely as an intermediary in the transaction, with the primary responsibility for the provision of Crossing and Transfer Services resting with the specific Service Providers associated with your purchase.


Effective Date: [19/11/2023